These standard terms and conditions are an integral part of every web development, design and digital services contract performed by Woofy OÜ. The customer confirms acceptance of these terms and conditions by making the first payment or confirming the order.
1.1. The standard terms and conditions apply to all projects carried out by Woofy OÜ.
1.2. The customer shall be deemed to have accepted the standard terms and conditions upon the first instalment payment or written confirmation of the order.
2.1. The scope and description of the work will be determined on the basis of a contract or quotation.
2.2. Any changes not included in the original agreed scope of work shall be considered as additional work.
2.3. Additional work is subject to a fee (50 €/h), starts only after the client’s confirmation and is fixed in Asana ticket or in writing.
3.1. The project will be managed in Asana or another environment designated by the contractor.
3.2. All tasks, changes and approvals must be documented in the project management system or by e-mail.
4.1. The deadline for completion of the works depends on the timely submission of inputs and confirmations from the client.
4.2. If the client delays the input or confirmation for more than 10 working days, the deadline for the work is automatically postponed.
4.3. If the subscriber is inactive for more than 30 days, a project management fee of €25 per month will be added.
5.1. The Subscriber shall be responsible for the legality and the rights of use of all content provided (including photos, texts, logos, etc.).
5.2. The Contractor shall not be liable for any infringement of the rights of third parties in respect of materials provided by the Contracting Authority.
6.1. The contractor tests the completed website to the extent of the standard functionality.
6.2. Deficiencies not related to the contractor’s error, or that occur after the final act has been approved, are chargeable.
6.3. For larger jobs (over 40h), a separate test plan will be drawn up.
7.1. If the contracting authority fails to respond within two repeated attempts at contact (at least 30 days apart), the contractor is entitled to consider the contract terminated and invoice for the work done.
7.2. The contracting authority is not entitled to claim reimbursement of the advance payment once the contractor has started the work and provided a verifiable quantity of work.
8.1. All the author’s proprietary rights in the work belong to the contractor until all the work has been paid for.
8.2. After full payment, the rights are transferred to the subscriber, except for third party licences.
9.1. Both parties undertake to keep business secrets and not to disclose project-related information to third parties.
10.1. Disputes between the parties are settled by negotiation.
10.2. If no agreement is reached, the dispute will be settled in Tartu County Court.
Woofy OÜ
info@bestweb.agency
